# ShipHawk Status - Incident History ## Scheduled Maintenance ### Incident 1 - **Date:** Jul 14, 2026 23:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Jul 14, 2026 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. - **Date:** Jun 17, 2026 13:50 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. This process may take up to 3 hours with 15 minutes of downtime. [Details](https://status.shiphawk.com/incidents/cfczy1lcwzh2) ### Incident 2 - **Date:** Jul 7, 2026 23:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Jul 7, 2026 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. - **Date:** Jun 17, 2026 13:49 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. This process may take up to 3 hours with 15 minutes of downtime. [Details](https://status.shiphawk.com/incidents/60gs8jpvxx5x) ## FedEx API degraded performance ### Incident 3 - **Date:** Jun 26, 2026 13:49 PDT **Status:** Resolved Resolved by FedEx. - **Date:** Jun 26, 2026 08:47 PDT **Status:** Monitoring We are seeing a degraded performance with FedEx API. [Details](https://status.shiphawk.com/incidents/y1n8hcfqbxr4) ## Partial USPS Endicia Web Services outage ### Incident 4 - **Date:** Jun 19, 2026 19:17 PDT **Status:** Resolved This incident has been resolved. - **Date:** Jun 19, 2026 08:38 PDT **Status:** Monitoring We are seeing a degraded performance with USPS Endicia web services. [Details](https://status.shiphawk.com/incidents/6vhm23cdyb9c) ## Scheduled Maintenance ### Incident 5 - **Date:** Jun 2, 2026 23:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Jun 2, 2026 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** May 24, 2026 08:10 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/s7vylmz6gxhv) ## Degraded performance with PrintNode ### Incident 6 - **Date:** May 18, 2026 14:43 PDT **Status:** Resolved Resolved by PrintNode. - **Date:** May 18, 2026 11:21 PDT **Status:** Identified PrintNode is currently experiencing issues. [Details](https://status.shiphawk.com/incidents/cyp4d0l44w8g) ## Scheduled Maintenance ### Incident 7 - **Date:** Apr 22, 2026 23:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Apr 22, 2026 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Apr 1, 2026 17:14 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/tq05hvtm7gwl) ## Scheduled Maintenance ### Incident 8 - **Date:** Apr 15, 2026 23:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Apr 15, 2026 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Apr 1, 2026 17:13 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/6j8l30fdd1gk) ## Scheduled Maintenance ### Incident 9 - **Date:** Mar 11, 2026 23:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Mar 11, 2026 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Feb 17, 2026 17:20 PST **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/50qzfv5w62v9) ## TMS Database maintenance ### Incident 10 - **Date:** Feb 28, 2026 21:03 PST **Status:** Completed The scheduled maintenance has been completed. - **Date:** Feb 28, 2026 20:00 PST **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Feb 21, 2026 20:22 PST **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/n8l5qgvjd1cd) ## FedEx Web Services degraded performance ### Incident 11 - **Date:** Feb 24, 2026 14:52 PST **Status:** Resolved Resolved by FedEx. - **Date:** Feb 23, 2026 12:12 PST **Status:** Identified We are seeing a degraded performance with FedEx web services. [Details](https://status.shiphawk.com/incidents/x6d8hcs35jhl) ## TMS Database maintenance ### Incident 12 - **Date:** Feb 21, 2026 10:00 PST **Status:** Completed The scheduled maintenance has been completed. - **Date:** Feb 21, 2026 08:00 PST **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Feb 16, 2026 05:41 PST **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/05mlw3v87wz0) ## TMS Database maintenance ### Incident 13 - **Date:** Feb 14, 2026 20:33 PST **Status:** Completed The scheduled maintenance has been completed. - **Date:** Feb 14, 2026 20:00 PST **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Feb 10, 2026 10:52 PST **Status:** Update We will be undergoing scheduled maintenance during this time. - **Date:** Feb 8, 2026 04:36 PST **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/9pmk1sygk7m1) ## TMS Database maintenance ### Incident 14 - **Date:** Jan 17, 2026 20:16 PST **Status:** Completed The scheduled maintenance has been completed. - **Date:** Jan 17, 2026 20:00 PST **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Jan 9, 2026 10:05 PST **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/g28xzxb19vyj) ## WMS DB Instance maintenance ### Incident 15 - **Date:** Nov 7, 2025 00:00 PST **Status:** Completed The scheduled maintenance has been completed. - **Date:** Nov 6, 2025 23:40 PST **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Nov 6, 2025 13:14 PST **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/8kb7wvlj3wl1) ## Scheduled Maintenance ### Incident 16 - **Date:** Oct 23, 2025 02:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Oct 22, 2025 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Oct 20, 2025 22:26 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/m9tyqqyz61gb) ## Major AWS service outage ### Incident 17 - **Date:** Oct 20, 2025 16:28 PDT **Status:** Resolved The AWS issue affecting carriers has been resolved. - **Date:** Oct 20, 2025 13:56 PDT **Status:** Monitoring Amazon Web Services had a major outage today. - **Date:** Oct 20, 2025 13:37 PDT **Status:** Investigating Amazon Web Services had a major outage today. [Details](https://status.shiphawk.com/incidents/z27v26g7kx6g) ## Scheduled Maintenance ### Incident 18 - **Date:** Oct 16, 2025 02:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Oct 15, 2025 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Oct 8, 2025 16:05 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/kx0pv4p6rpz2) ## Partial USPS Endicia Web Services outage ### Incident 19 - **Date:** Oct 10, 2025 11:18 PDT **Status:** Resolved Resolved by USPS Endicia. - **Date:** Oct 10, 2025 10:51 PDT **Status:** Investigating We are seeing a degraded performance with USPS Endicia web services. [Details](https://status.shiphawk.com/incidents/3mf2rvd0p5mj) ## WWEX / SpeedShip services outage ### Incident 20 - **Date:** Sep 29, 2025 15:40 PDT **Status:** Resolved Confirmed as resolved by WWEX. - **Date:** Sep 29, 2025 11:05 PDT **Status:** Identified Customers using WWEX may experience issues. [Details](https://status.shiphawk.com/incidents/tl90szjcfd4q) ## Scheduled Maintenance ### Incident 21 - **Date:** Sep 4, 2025 02:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Sep 3, 2025 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Aug 27, 2025 16:53 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/bsbw0xjtqhmn) ## Scheduled Maintenance ### Incident 22 - **Date:** Aug 27, 2025 02:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Aug 26, 2025 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Aug 13, 2025 18:10 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/tp6vd75whz8k) ## Scheduled Maintenance ### Incident 23 - **Date:** Jul 23, 2025 23:00 PDT **Status:** Completed The scheduled maintenance has been completed. - **Date:** Jul 23, 2025 20:00 PDT **Status:** In progress Scheduled maintenance is currently in progress. - **Date:** Jul 7, 2025 12:57 PDT **Status:** Scheduled We will be undergoing scheduled maintenance at this time. [Details](https://status.shiphawk.com/incidents/85mp6z2mltqt)