### ShipHawk Status - Incident History

#### Scheduled Maintenance
**Date:** July 14, 2022
- **23:00 PDT**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PDT**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **June 17, 2022, 13:50 PDT**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

#### Scheduled Maintenance
**Date:** July 7, 2022
- **23:00 PDT**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PDT**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **June 17, 2022, 13:49 PDT**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

#### FedEx API Degraded Performance
**Date:** June 26, 2022
- **13:49 PDT**: **Resolved** - Resolved by FedEx.
- **08:47 PDT**: **Monitoring** - We are seeing a degraded performance with FedEx API; some customers reported issues with booking FedEx shipments. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.

#### Partial USPS Endicia Web Services Outage
**Date:** June 19, 2022
- **19:17 PDT**: **Resolved** - This incident has been resolved.
- **08:38 PDT**: **Monitoring** - We are seeing a degraded performance with USPS Endicia web services. We will continue to monitor as USPS Endicia works to resolve this.

[USPS Endicia Status](https://status.endicia.com)

#### Scheduled Maintenance
**Date:** June 2, 2022
- **23:00 PDT**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PDT**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **May 24, 2022, 08:10 PDT**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

#### Scheduled Maintenance
**Date:** May 26, 2022
- **23:00 PDT**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PDT**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **May 24, 2022, 08:11 PDT**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

#### Degraded Performance with PrintNode
**Date:** May 18, 2022
- **14:43 PDT**: **Resolved** - Resolved by PrintNode.
- **11:21 PDT**: **Identified** - PrintNode is currently experiencing issues. Some regions may be experiencing degraded performance when attempting to print. [PrintNode Status](https://www.printnode.com/en/status)

#### Scheduled Maintenance
**Date:** April 22, 2022
- **23:00 PDT**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PDT**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **April 1, 2022, 17:14 PDT**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

#### Scheduled Maintenance
**Date:** April 15, 2022
- **23:00 PDT**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PDT**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **April 1, 2022, 17:13 PDT**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

#### Scheduled Maintenance
**Date:** March 11, 2022
- **23:00 PDT**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PDT**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **February 17, 2022, 17:20 PST**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

#### Scheduled Maintenance
**Date:** March 3, 2022
- **23:00 PST**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PST**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **February 17, 2022, 17:19 PST**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

#### TMS Database Maintenance
**Date:** February 28, 2022
- **21:03 PST**: **Completed** - The scheduled maintenance has been completed.
- **20:00 PST**: **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **February 21, 2022, 20:22 PST**: **Scheduled** - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours, with 1 hour and 30 minutes of downtime.